Contact Center Industries Served by CONCENT

The PT. Concent Solutions outbound inbound contact center management solution is tailored to meet the needs of many different call center industries. PT. Concent Solutions has developed software features that meet the precise requirements found in these industries. The following pages explain some of the features and benefits of the PT. Concent Solutions system as used in these specific call center vertical markets.

Collection agencies, in-house and credit card collections

Fundraising agencies, charities, non-profit, political organizations

Healthcare distributed customer service and marketing

Mortgage leads generation, Banking &  Loan marketing & CRM

Outsourcing Service agencies inbound, outbound and blended

Telecommunications unified customer contact management

Inbound & outbound distributed teleservices & sales

Resort property owners, Travel & Resort service agencies